Zoom Connection Issues?
When attempting to join a WSU Zoom meeting, if you are prompted with one of the following dialog windows, follow the steps below.
Solutions:
WSU Zoom meetings require you to have an Account with Zoom (Free or paid). You must be signed in prior to joining a WSU Zoom meeting.
WSU account holders or credentials (Students, Faculty, and Staff): Please refer to the ‘Installation & Sign In’ section of the following guide: Zoom – Joining Meetings and Best Practices
Non-WSU participants, please follow the steps below:
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- If you do not have a free Zoom account, please create one on Zoom’s Sign Up page.
- Please refer to the ‘Sign In’ section of the Zoom Getting Started Article
If you are a ZoomForGov participant? (prompting you to switch accounts if you are already signed in to Zoom), please use the following steps.
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- Sign in to Zoom with a personal/free Zoom account, and then attempt to join the meeting.
- Once you have successfully signed in to Zoom, you will be able to join the meeting.