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Coronavirus COVID-19

COVID-19 Advisory: WSU Extension is working to keep our communities safe. All Extension programming is being conducted consistent with the latest official state guidance. WSU Extension county offices and WSU Research & Extension Centers are following protocols for vaccination, masking, distancing and hygiene. If this office is not open to the public, we are available during normal business hours via email, phone, and web conference.

REM Facilitator’s Guide

Program Contact: Debra Hansen, Director
(509) 684-2588 •

Facilitator’s Guide

Purpose of this exercise: To better understand the ripple effects and relationships of the program on individuals, groups, communities, and regions.

Time required: 45‐90 minutes depending on the depth of the mapping process

Items needed: Large white paper posted on the wall, tape, markers, blank paper for participants to write on. Focus Group


  1. Brief overview of the session and objectives (2 minutes) The staff is leading an impact mapping evaluation project to better understand the ripple effect of the program on (individual participants, groups involved, communities involved, or regions involved). This mapping evaluation provides a method of illustrating to stakeholders the ripple effects of this program, validating the effects of the program, and creating stronger support and public value. The purpose of this study is to explore overall (individual, group, community, or regional) changes that have taken place since participating in the extension program.
  2. Appreciative Inquiry interview (5 to 10 minutes)
    a. Find a partner (not a good friend)
    b. Share a story briefly about the extension program being evaluated using one of these Appreciative Inquiry types of questions:
  • Tell me a story about how you have used the information received at the extension program.
  • Is there anything you are proud to share? Cost savings? new ways to work? telling others about what you learned?
  • List any achievements or successes you had based on your learning from the extension program – what made it possible?
  1. Have a few people report out to get examples and start Mapping on the wall (30 to 60 minutes)
  2. Reflection (5‐15 minutes) Focus group members are asked to reflect on how the mapping processes made them feel. Ask the group to identify the most significant change on the map. a. What is most interesting about the map? b. How might we use the map to help us tell our story about how we are making a difference? c. What should we do next? Consider additional evaluation (talking to other people in the community), sharing this information with stakeholders, taking new action, etc.


Debra Hansen, Washington State University  (509) 684‐2588
Lorie Higgins, University of Idaho  (208) 669‐1480

Or download a pdf of this process to share with your group.